Your words are what matter; they are the art form that gets people to give you what you want and gets people to comply. Here Evy shares some tips, tricks and techniques to help you be the best communicator you can be.

Evy Poumpouras is former Special Agent for the U.S. Secret Service and an on-air contributor for CNN, NBC, CBS, and FOX regarding interview and investigation techniques. In addition to her fraud investigations, she has provided presidential protective detail for President Barack Obama, President George W. Bush, and many more.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx